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12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a... read more
“Whether a person has the materials and equipment needed to do his work well is the strongest indicator of job stress”
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