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Description edit
If the true face of any organization is its customer service people, then nothing is more important than the training of these crucial employees. Customer Service Training 101 offers an easy-to-implement approach for busy managers and trainers seeking to motivate their people and equip them... read more
Ridiculously Simplified Synopsis edit
First Sentence edit
What is happening to customer service?
Authors & Contributors edit
- Renee Evenson (Author)
First Edition edit
Original Language: English
Publisher: AMACOM/American Management Association
Country: Add the country of publication.
Publication Date: 2005
ISBN: 0814472907
Page Count: 224
Publisher: AMACOM/American Management Association
Country: Add the country of publication.
Publication Date: 2005
ISBN: 0814472907
Page Count: 224
Classification edit
- Library of Congress: Add the Library of Congress Classification.
- Dewey: 658.812
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