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In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive . This time, he turns his keen... read more
“Contrary to the notion that teams waste time and energy arguing, those that avoid conflict actually doom themselves to revisiting issues again and again without resolution”
“Failure to hold one another accountable creates an environment where the fifth dysfunction can thrive”
“ironic that so many people avoid conflict in the name of efficiency, because healthy conflict is actually a time saver”
“Success comes only for those groups that overcome the all-too-human behavioral tendencies that corrupt teams and breed dysfunctional politics within them”
“Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust”
“The fact remains that teams, because they are made up of imperfect human beings, are inherently dysfunctional”
“The first dysfunction is an absence of trust among team members”
“This failure to build trust is damaging because it sets the tone for the second dysfunction: fear of conflict”
“Without committing to a clear plan of action, even the most focused and driven people often hesitate to call their peers on actions and behaviors that seem counterproductive to the good of the team”
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