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Howard S. Gitlow
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Bibliography
(1994)
Total quality management in action
Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification
The Deming Guide to Quality and Competitive Position
Design for Six Sigma for Green Belts and Champions: Applications for Service Operations--Foundations, Tools, DMADV, Cases, and Certification
Quality Management Systems: A Practical Guide
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(9)
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