Thomas H. Davenport is the President’s Distinguished Professor in Information Technology and Management at Babson College and Director of Research for Babson Executive Education and leads sponsored research programs on analytics, knowledge management, process management, and innovation.
Davenport has written, coauthored, or edited eleven other books, including the first books on business process reengineering and achieving value from enterprise systems, and the best seller, Working Knowledge (with Larry Prusak), on knowledge management. He has written more than one hundred articles for such publications as Harvard Business Review, MIT Sloan Management Review, California Management Review, the Financial Times, and many other publications. Davenport has also been a columnist for CIO, InformationWeek, and Darwin magazines.
In 2003, Davenport was named one of the world’s 'Top 25 Consultants' by Consulting magazine, and in 2005 was named one of the world’s top three analysts of business and technology by readers of Optimize magazine.<citation needed>
His newest book (coauthored with Jeanne Harris), Competing on Analytics: The New Science of Winning (Davenport & Harris 2007), provides guidelines for basing competitive strategies on the sophisticated analysis of business data, and highlights several firms that do so.
1999 - present
Babson College (Wellesley, MA)
President’s Distinguished Professor of Management and Information Technology
Amos Tuck School of Business, Dartmouth College (Hanover, NH)
1998 - 2003
Andersen Consulting Institute for Strategic Change (Cambridge, MA)
Partner and Director
1998 - 2000
Boston University School of Management (Boston, MA)
Professor, Management Information Systems Department
1994 - 1998
The University of Texas (Austin, TX)
Professor, Management Science and Information Systems, and Director, Information Management Program, College and Graduate School of Business. Co-Director, Center for Customer Insights. Curtis Mathes Fellowship.
1990 - 1994
Ernst and Young (Boston, MA)
Partner and Director of Research, Center for Business Innovation.
1992 - 1994
Boston University (Boston, MA)
Adjunct Professor, Management Information Systems Department, Graduate School of Management.
1989 - 1990
McKinsey and Company (New York, NY)
Director of IT Research and consultant.
1988 - 1989
Harvard Business School (Boston, MA)
Senior Research Associate.
1983 - 1988
CSC Index (Cambridge, MA)
Principal and Director of Research.
1981 - 1983
Harvard University (Cambridge, MA)
Lecturer, Department of Sociology
University of Chicago (Chicago, IL)
Assistant Professor, Social Sciences Department. Senior Study Director, National Opinion Research Center.
1982 Harvard University (Cambridge, MA)
Business Program for Ph.D.'s.
1980 Harvard University (Cambridge, MA)
Ph.D. in Sociology
1979 Harvard University (Cambridge, MA)
M.A. in Sociology
1976 Trinity University (San Antonio, TX)
B.A. in Sociology, Magna Cum Laude.
- Analytics at Work: Smarter Decisions, Better Results Tom Davenport, Jeanne G. Harris, Robert Morison (February 2010)
- Competing on Analytics: The New Science of Winning by Thomas H. Davenport; Jeanne G. Harris (March 2007)
- Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers by Thomas H. Davenport
- What’s the Big Idea: Creating and Capitalizing on the Best Management Thinking by Thomas H. Davenport, Laurence Prusak, H. James Wilson (April 2003)
- The Attention Economy: Understanding the New Currency of Business by Thomas H. Davenport, John C. Beck (Sept. 2002)
- Knowledge Management Case Book : Siemens Best Practices by Tom Davenport, Gilbert J. B. Probst (June 2002)
- Working Knowledge: How Organizations Manage What they Know by Thomas H. Davenport, Laurence Prusak (May 2000)
- Mastering Information Management by Donald A. Marchand, Thomas H. Davenport (March 2000)
- Mission Critical: Realizing the Promise of Enterprise Systems by Thomas H. Davenport (Feb. 2000)
- Information Ecology: Mastering the Information & Knowledge Environment by Thomas H. Davenport, Laurence Prusak (June 1997)
- Process Innovation: Reengineering Work Through Information Technology by Thomas H. Davenport (October 1992)